Supine FAQ

Supine is a tool that creates audiences for all your existing retargeting campaigns. We use machine learning to determine an ideal user to target, saving your costs and increasing revenue at the same time.

The implementation takes only a few minutes. The code can be inserted using webadmin, IT department or Google Tag Manager (GTM).

Follow this link to see the documentation how to put Supine on your website.

Thanks to detailed measurements we can clearly identify the added value of our tool. We charge a small percentage of this value in form of revenue or margin share.

See the pricing example here.

Yes, we can. General setup of your current campaigns will not change. The only change will be the audience, that you will target with your campaigns.

We make sure, that your marketing message will be shown to the right people. So you will have more time optimizing bidding, creatives etc.

At the end of each month we send you invoice based on added value, that we bring to your business. If you won't be satisfied with our performance you can terminate the contract from month to month.

For more details, see the Terms and conditions.

It's up to you. You can choose whether cost will be counted based on revenue or margin share.

Evaluation of the Supine performance is same in both cases.

Yes, you can! We're all about transparency. No matter if you're using Google Analytics, Adobe Analytics (Omniture) or other tools, you'll be able to connect to the data.

For more details visit the documentation.

We also provide you with detail analytics in our system. Custom design the clearly see and understand the performance of Supine.

Your can manage multiple websites from a single Supine account.

Subdomains: by default we treat each subdomain as a separate website. But in some special cases it can be used otherwise. For more details on this topic, feel free to contact us and we can discuss your specific needs.

Without any problems! Just log in to your account and then click within the main navigation on "Users". Then you just type in the email of the user, that you wanna add in.

Yes! There is no problem with putting Supine on WordPress site. Just follow the documentation and you're good to go!

An answer to this question basically relies on two factors:

1) traffic on your website - the bigger traffic, faster the results.
2) maximum membership duration - amount of time user will stay in your retargeting audience after visiting your website.

For example: if your traffic is 500k visits per month and your maximum membership duration across all used platforms is 14 days. You can see the shift in performance after approximately 21 day from the start. To se the full impact, you have to wait, in this case, for 2 months from the begining.

Wanna know why? Or looking for more details? Feel free to contact us and you'll get your answers.

We're sorry about that. Just send us your question and we'll be happy to reply! Here is the contact form.